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Text File  |  1992-07-14  |  20KB  |  243 lines
  1.                                                                                 
  2. PRINT SELECTION FOR APAR - II06022 92/07/14                                     
  3. APAR= II06022  SER=                            DD DOC                           
  4. PRINTING TIPS AND INFORMATION FOR OS/2 1.3 AND OS/2 2.0                         
  5. ( OS2INFOAPAR OS2PRINT OS/2 2.0 R200 562107701 562107901 PRINT )                
  6. STAT= INTRAN       FESN5NFO000-000  CTID= II0000 ISEV= 4                        
  7. SB92/05/15  RC          CL          PD           SEV= 4                         
  8.                        PE=                       TYPE= I                        
  9. RCOMP= INFOPCLIB    PC LIB INFO ITE RREL= R001                                  
  10. FCOMP=                              PFREL= F     TREL= T                        
  11. ACTION=             SEC/INT=                     DUP/                           
  12. USPTF=              PDPTF=                       DUPS 0                         
  13. DW92/05/15  RT          SC          FT                                          
  14. RE          PT          UP          LP                                          
  15. PV          AP          EN          FL                                          
  16. LC92/06/19  RU92/05/15                                                          
  17.                              CUST INST LVL/SU=                                  
  18. FAILING MODULE=              FAILING LVL/SU=                                    
  19. SYSROUTE OF:          RET APAR=             PS=                                 
  20. COMP OPER ENV=                                                                  
  21.                                                                                 
  22.                                                                                 
  23. SYSRES=      SYSIN=      SYSOUT=      CPU=             RE-IPL=                  
  24. OPTYPE=                 SPECIAL ACTIVITY=          REGRESSION=                  
  25. PRE-SCREEN NO.=          RSCP= RS000                                            
  26. ERROR DESCRIPTION:                                                              
  27. .                                                                               
  28. *************************************************************                   
  29. GENERAL OS/2 PRINTING TIPS                                                      
  30. *************************************************************                   
  31. .                                                                               
  32. DON'T TRY INSTALLING OS/2 2.0 PAINTJET DRIVER ON A 1.3 SYSTEM                   
  33. ..                                                                              
  34. The OS/2 2.0 PaintJet driver does not work on a 1.3 system.                     
  35. This driver (any any other driver) requiring the mirrors.dll                    
  36. will not work with 1.3.  The mirrors.dll is a 32 bit dll.                       
  37. ----------------------------------------------------------------                
  38. DMA PARALLEL PORT ARBITRATION LEVEL                                             
  39. ..                                                                              
  40. When using OS/2 2.0, the DMA parallel prot arbitration level                    
  41. should not be disabled.  It should be set to SHARED 7.                          
  42. When using OS/2 1.3 with CSD 5054 or greater applied, the                       
  43. DMA parallel port arbitration level should not be disabled.                     
  44. Any level prior to this, should have the arbitration level                      
  45. disabled on those systems with a DMA parallel port (PS/2                        
  46. models 56, 57, 80-A21, 80-A31, 90, and 95).                                     
  47. ----------------------------------------------------------------                
  48. PARALLEL PORT PRINTING PROBLEMS                                                 
  49. ..                                                                              
  50. If nothing prints on an AT (ISA) bus system, the parallel port                  
  51. may be configured incorrectly.  This is especially true if the                  
  52. parallel port worked correctly under DOS.  Up to 3 parallel                     
  53. ports can be installed on most systems as long as the port                      
  54. address and hardware interrupt levels are set properly.  The                    
  55. proper combinations under OS/2 are address 3BC and IRQ7, 378                    
  56. and IRQ7, and 278 and IRQ5.  If these combinations are not                      
  57. used,  printer error messages or very slow printing will occur.                 
  58. ..                                                                              
  59. AT bus systems are incapable of sharing hardware interrupt                      
  60. levels.  This means each adapter in your system must have a                     
  61. different hardware interrupt level assigned.  Special code                      
  62. handles the conflict as described in the paragraph above.                       
  63. Many sound cards (Soundblaster) use the same hardware                           
  64. interrupt level as the first parallel port and the conflict                     
  65. must be resolved if you intend to print.  Using IRQ10 with                      
  66. Soundblaster is recommended since it does not conflict with                     
  67. the parallel ports (IRQ7, IRQ5).  IRQ2 cannot be used since                     
  68. it drives the slave 8259 Programmable Interrupt Controller.                     
  69. ..                                                                              
  70. Problems have been found when using certain parallel port                       
  71. printer cables that do not meet the parallel port specifica-                    
  72. tions.  Cables that are longer than six feet in length are                      
  73. suspect.  Cables that do not contain all 25 wires will not                      
  74. work under OS/2.  The six foot cable length problem is more                     
  75. evident on higher speed processor systems.                                      
  76. ..                                                                              
  77. Some older parallel port adapters fail to generate hardware                     
  78. interrupts.  These adapters usually work correctly under DOS                    
  79. since DOS does not use hardware interrupts to print.  OS/2,                     
  80. due to its multitasking capability, must use interrupts to                      
  81. transfer data out the parallel port.  If your adapter fails                     
  82. to generate interrupts, it must be replaced in order to                         
  83. print under OS/2.  If your buffer light illuminates on your                     
  84. printer or if your printer prints the first character and                       
  85. then an error message is displayed after approximately 45                       
  86. seconds, you may be experiencing an interrupt problem.                          
  87. -------------------------------------------------------------                   
  88. WHAT PRINTERS ARE SUPPORTED?                                                    
  89. ..                                                                              
  90. See the file called PRDESC.LST on the first print driver                        
  91. diskette with the OS/2 2.0 package.  It contains a compre-                      
  92. hensive list of all the printer models supported.                               
  93. -------------------------------------------------------------                   
  94. PRINTER DRIVERS NO LONGER SHIPPED WITH OS/2 2.0                                 
  95. ..                                                                              
  96. OS2TOOLS contains a package called OS2PDRVR.  This package                      
  97. contains OS/2 printer drivers that were shipped with OS/2                       
  98. 1.3, but are no longer shipped with OS/2 2.0.  It includes                      
  99. IBM3852, IBM5152, IBM5182, IBM52011, and IBM5216.  The                          
  100. package states that in the future it will contain BETA and                      
  101. CSD versions also.                                                              
  102. The printer drivers can also be accessed in Compuserve                          
  103. (Library 17).                                                                   
  104. -------------------------------------------------------------                   
  105. REDIRECTING PRINTER PORT                                                        
  106. ..                                                                              
  107. To print to a communications port, you must redirect the                        
  108. output:                                                                         
  109. .                                                                               
  110. 1.  Display the pop-up menu for the appropriate printer                         
  111.     object.                                                                     
  112. 2.  Select the arrow to the right of OPEN; then select                          
  113.     SETTINGS.                                                                   
  114. 3.  Select OUTPUT.                                                              
  115. 4.  Display the pop-up menu for the port you want to set up.                    
  116. 5.  Select the arrow to the right of REDIRECTION.                               
  117. 6.  Select the port you need.  For example, you might                           
  118.     select COM1 to send your output through a communications                    
  119.     port.                                                                       
  120. or                                                                              
  121. .                                                                               
  122. 1.  Select OS/2 SYSTEM; then select Command Prompts.                            
  123. 2.  Select OS/2 Window or OS/2 Full Screen.                                     
  124. .                                                                               
  125.     SPOOL /D:LPT1 /O:COM1                                                       
  126.     PRINT MYFILE.TXT /D:LPT1                                                    
  127. .                                                                               
  128. Note:  You can redirect output to a COM port; however, you                      
  129.        cannot redirect output from a COM port to a LPT port.                    
  130.        The redirection option is only available when two or                     
  131.        more printer objects are defined.                                        
  132. ------------------------------------------------------------                    
  133. IMPORTANT DOCUMENT ON OS2TOOLS CALLED OS2TNT ( OS/2 TIPS AND                    
  134. TECHNIQUES.  THIS IS A LIVING DOCUMENT AND ALONG WITH OTHER                     
  135. INFORMATION, CONTAINS GOOD PRINTING TIPS.  IT IS UPDATED AS                     
  136. NECESSARY.  THE FOLLOWING IS FROM OS2TNT.....                                   
  137. ..                                                                              
  138. General Information                                                             
  139. -------------------                                                             
  140. When installing auxiliary parallel port expansion cards, you                    
  141. need to ensure that LPT1 is configured to interrupt level 7                     
  142. (IRQ7).  Not doing so will cause printing under OS/2 to                         
  143. function erratically.  Be aware that when using many other                      
  144. common adapters such as the SoundBlaster card, they may come                    
  145. from the factory configured on IRQ7.  Also, many manufacturers                  
  146. recommend you configure their cards on IRQ7.  Non-microchannel                  
  147. machines cannot share interrupts and each card must be on a                     
  148. separate IRQ to avoid conflicts.  See the reference for your                    
  149. adapter cards to configure the IRQs.  Additionally, LPT2 cards                  
  150. should be configured on IRQ5.                                                   
  151. --------------------------------------------------------------                  
  152. ..                                                                              
  153. QUESTIONS, COMMON PROBLEMS AND ANSWERS                                          
  154. ..                                                                              
  155. PROBLEM:     Automatic emulation switching does not work                        
  156. RESOLUTION:  None                                                               
  157. AES does not currently work under OS/2 2.0.  Lexmark is working                 
  158. on this to be released soon.                                                    
  159. ..                                                                              
  160. QUESTION:    How does AES for OS/2 interact with 2.0 GA?                        
  161. ANSWER:      The basic function of AES is to provide a                          
  162.              convenient method for emulation mode switching on                  
  163.              the IBM LaserPrinter products.  By correlating                     
  164.              LPT ports with emulation modes on the printer, a                   
  165.              user can send their job to the correct port and                    
  166.              set the mode switch properly, and thus not have to                 
  167.              touch the printer to change emulation modes.                       
  168.              During AES install, the option is given to the user                
  169.              if they want to install extra LPT ports (as the                    
  170.              LPTX.SYS Device Driver).  This driver is the same                  
  171.              identical driver that is used by the Lexmark                       
  172.              External Network Adapter, IBM 4033.  It essentially                
  173.              allows for character monitors to be installed on                   
  174.              LPT ports > 3.  Then the character monitor does                    
  175.              what it needs to, and re-directs that data to the                  
  176.              physical port where the printer is connected.  Or                  
  177.              in the case of the IBM 4033, the data is                           
  178.              re-directed (by the character monitor) to the                      
  179.              Token Ring or Ethernet PS/2 card                                   
  180. ..                                                                              
  181. PROBLEM:     Printing problems with parallel ports - nothing                    
  182.              prints.                                                            
  183. RESOLUTION:  Ensure that LPT1 is configured to use IRQ7 and                     
  184.              LPT2 is configured as IRQ5.  Check the printer                     
  185.              cable to ensure that the cable runs all 25 lines,                  
  186.              not all cables wire the necessary lines.  If the                   
  187.              problem persists and you are convinced it is not                   
  188.              an interrupt problem, cable problem or just the                    
  189.              wrong driver, the problem may be with your I/O                     
  190.              card.  Some older I/O cards do not work in OS/2.                   
  191. ..                                                                              
  192. TIPS AND TECHNIQUES                                                             
  193. -------------------                                                             
  194. If you send a print job to a printer that is powered off, you                   
  195. may experience a corrupted job when responding to the RETRY                     
  196. dialog after powering on the printer.  You should cancel the                    
  197. job and resubmit it after turning on the printer.                               
  198. .                                                                               
  199. -------------------------------------------------------------                   
  200. BETA VERSION OF IBM4072 EXECJET DRIVER FROM LEXMARK                             
  201. .                                                                               
  202. Customers who need an IBM4072 ExecJet driver can now get a                      
  203. beta version from Lexmark by calling Lexmark support at 1-606-                  
  204. 232-3000 or by logging on to the Lexmark Bulletin board at                      
  205. 1-606-232-5653.  IBM users can obtain the driver by entering                    
  206. the following command at a VM prompt:                                           
  207. EXEC TOOLS SENDTO LEXCJN1 LEXTOOLS DRIVERS GET OS24072 PACKAGE                  
  208. --------------------------------------------------------------                  
  209. PARALLEL CARDS KNOWN NOT TO WORK:                                               
  210. Boca Research:                                                                  
  211. After Calling Boca Researches tecnical support line, they                       
  212. admitted that the parallel ports in the following cards                         
  213. will NOT work correctly for os/2. These cards will however                      
  214. be upgraded this summer (exact date unclear).                                   
  215.      IDE Controller cards                                                       
  216.      I/O AT41 and I/O AT45cards.                                                
  217.                                                                                 
  218. SIIG:                                                                           
  219.      SIIG multi-purpose serial/parallel/game card.                              
  220.           -customer could not print with this card. Only                        
  221.            printed when he replaced card.                                       
  222.                                                                                 
  223.  DIAMOND:                                                                       
  224.    -  DIAMOND I/O DIO-100 Revision A 1985.                                      
  225.       Card did not work. Customer got printing to work                          
  226. only when the card was replaced.                                                
  227.                                                                                 
  228. ----------------------------------------------------------                      
  229. SOME OEM PARALLEL PORT CARDS THAT WORK CORRECTLY UNDER OS/2                     
  230. ..                                                                              
  231. These are cards that a) the manufacturer confirms that they                     
  232. work under interrupt driven printing for os/2 2.0. or b)                        
  233. Where the succesfull replacement for a card that did not                        
  234. work under os/2 2.0.                                                            
  235. BOCA RESEARCH:                                                                  
  236.          IO AT 44 - confirmed by manufacturer and customer                      
  237.          IO AT 24- confirmed by manufacturer                                    
  238.   EVEREX:                                                                       
  239.          EVEREX Multi I/o card (model???) - confirmed by                        
  240.                                             customer                            
  241. ----------------------------------------------------------                      
  242. LOCAL FIX:                                                                      
  243.